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Some issues affecting a small percentage of merchants or not yet detected may not be listed here.
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API de Paiement | Payment API ? Operational
Portail | Portal Operational
Virements | Bank transfer Operational
Demande de paiement | Payment request Operational
Paiement en magasin Operational
Environnement de test SANDBOX ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API
Fetching
Page de paiement
Fetching
Oct 28, 2025

No incidents reported today.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
INCIDENT PORTAIL | Portail documents comptables indisponibles / Portail unavailable accounting documents / Portail documenti contabili non disponibili
Resolved - This incident has been resolved.
Oct 23, 08:10 CEST
Monitoring - TSR- 2453
- Début / Start / Inizio : 21/10/2025 8h30
- Fin / End /fine : 21/10/2025 13h54
- Catégorie / Category / Categoria : Production Portail.
- Responsabilité / Responsibility / Responsabilità : A confirmer / To be confirmed / Da confermare.
- Priorité / Priority / Priorità : P3.

FR
Les documents comptables sont de nouveau téléchargeables depuis Google Chrome.
Nos équipes continuent de monitorer le service.

EN
Accounting documents can now be downloaded again using Google Chrome.
Our teams continue to monitor the service.

IT
Documenti contabili possono nuovamente essere scaricati tramite Google Chrome.
I nostri team continuano a monitorare il servizio.
Oct 21, 14:00 CEST
Update - TSR- 2453
- Début / Start / Inizio : A confirmer / To be confirmed / Da confermare.
- Fin / End /fine : En cours / Ongoing / In corso.
- Catégorie / Category / Categoria: Production Portail.
- Responsabilité / Responsibility / Responsabilità : A confirmer / To be confirmed / Da confermare.
- Priorité / Priority / Priorità: P3.


FR
L'incident semble affecter uniquement les tentatives d'exports réalisées avec Google Chrome.
Les documents comptables sont téléchargeables avec Firefox.
Nos équipes continuent d'investiguer pour détecter l'origine de l'incident.

EN
The incident appears to affect only export attempts made with Google Chrome.
Accounting documents can be downloaded using Firefox.
Our teams are continuing to investigate to determine the source of the incident.

IT
L'incidente sembra influenzare solo i tentativi di esportazione effettuati con Google Chrome.
I documenti contabili possono essere scaricati utilizzando Firefox.
I nostri team continuano a investigare per individuare l'origine dell'incidente.
Oct 21, 10:40 CEST
Investigating - FR

Les documents comptables ne peuvent actuellement plus être exportés depuis le Portail.
Les documents restent consultables en ligne.
Nos équipes investiguent activement la cause du problème.

EN

Accounting documents can no longer be exported from the Portal at this time.
The documents remain available for online viewing.
Our teams are actively investigating the cause of the issue.

IT

I documenti contabili non possono attualmente più essere esportati dal Portale.
I documenti restano consultabili online.
I nostri team stanno investigando attivamente la causa del problema.
Oct 21, 10:02 CEST
Oct 22, 2025

No incidents reported.

Oct 21, 2025
Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

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