All Systems Operational

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Il est possible que certains problèmes affectant un petit pourcentage de marchands ou n'ayant pas encore été détectés ne soient pas indiqués ici.
Vous avez des difficultés ? Contacter l’assistance

Some issues affecting a small percentage of merchants or not yet detected may not be listed here.
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Uptime over the past 90 days. View historical uptime.
Paiements e-commerce Operational
90 days ago
99.99 % uptime
Today
Paiements en magasin Nexo Operational
90 days ago
100.0 % uptime
Today
Paiements en magasin proxypoint Operational
90 days ago
100.0 % uptime
Today
Paiements en magasin Magellan Operational
90 days ago
100.0 % uptime
Today
Backoffice Payplug Operational
90 days ago
100.0 % uptime
Today
Moyens de paiements alternatifs Operational
90 days ago
100.0 % uptime
Today
Reversement / Settlement Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API
Fetching
Page de paiement
Fetching
Dec 13, 2025

No incidents reported today.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions / Perturbazioni della piattaforma di pagamento
Postmortem - Read details
Dec 9, 10:22 CET
Resolved - This incident has been resolved.
Dec 5, 15:44 CET
Monitoring - TSR-2651
- Début / Start : 04/12/2025 09h48 CET
- Fin / End : 04/12/2025 10h13 CET
- Catégorie / Category : Production Processing
- Responsabilité / Responsibility : Externe / External
- Priorité / Priority : P1

FR
Le processing est en train de revenir depuis 10h13.
Nous continuons de monitorer le service.


EN
Processing has been recovering since 10:13am.
We continue to monitor the service.

Il processing sta tornando dalle 10:13.
Continuiamo a monitorare il servizio.
Dec 5, 10:17 CET
Update - We are continuing to investigate this issue.
Dec 5, 10:06 CET
Investigating - FR

Nous avons identifié des difficultés sur le processing de paiements qui semble lié à un incident chez Cloudflare.

EN

We have identified difficulties with payment processing which appear to be related to an incident at Cloudflare.

IT

Abbiamo individuato delle difficoltà nell'elaborazione dei pagamenti che sembrano essere correlate a un incidente avvenuto su Cloudflare.
Dec 5, 10:00 CET
INCIDENT REVERSEMENT | Délai reversement 3 décembre / 3rd of December settlement delay
Resolved - FR
Nous vous confirmons le reversement des transactions 3 décembre.
Nous somes à jour sur les reversements.

EN
We confirm the payouts of the transactions from 3 December.
We are up to date with the payouts.

IT
Vi confermiamo il rimborso delle transazioni del 3 dicembre.
Siamo aggiornati sui rimborsi.
Dec 5, 12:20 CET
Update - FR

Les reversements du 2 décembre ont bien été effectués.
En revanche, les reversements du 3 décembre initialement prévus aujourd’hui seront effectués demain. Aucune action n’est requise de votre part, et les fonds seront disponibles sur vos comptes comme habituellement.
Les détails des virements correspondants seront mis à disposition aujourd'hui.

EN

The payouts for 2 December have been successfully processed.
However, the payouts for 3 December, which were originally scheduled for today, will be processed tomorrow. No action is required on your part, and the funds will be available in your accounts as usual.
The details of the corresponding transfers will be made available today.
Dec 4, 11:39 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 3, 11:44 CET
Investigating - FR

Les reversements du 2 décembre initialement prévus aujourd’hui seront effectués demain. Aucune action n’est requise de votre part, et les fonds seront disponibles sur vos comptes comme habituellement.
Les détails des virements correspondants seront mis à disposition aujourd'hui.

EN

The payouts for 2 December, originally scheduled for today, will be processed tomorrow. No action is required on your part, and the funds will be available in your accounts as usual.
The details of the corresponding transfers will be made available today.
Dec 3, 11:36 CET
Dec 4, 2025
Dec 3, 2025
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

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